Hospitals, Ambulatory Surgery Centers, Clinics
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"Our acquisition of Pocono Sterilizer allows us to expand our sterilizer services in the mid-Atlantic region." -- Andrea Bordenca, CEO and Owner
“Tuttnauer is a well-known name in sterilization equipment. The company has built its reputation and share of mind based on years of experience and technology leadership. It has always put a priority on trust, customer service and relationships, we’re so happy to be authorized as stewards of their reputation and trust, and we will do what’s necessary to service Tuttnauer customers to their complete satisfaction.”
-- Andrea Bordenca, CEO and Owner DESCO
DESCO exists to improve the delivery of healthcare technology medical equipment service. DESCO forms collaborative partnerships with facilities to institute and sustain performance improvements in healthcare technology medical equipment service
• Collaborative Partnerships
• Multi-Specialty & Scalable Services
• OEM Direct Service
• Dealer Direct Service
• Preventive and Corrective Medical Equipment Maintenance and Repair
• Original Equipment Manufacturer-Certified Field Service Engineers
• Customized Service Solutions
• Asset and Warranty Management
• Parts purchasing
DESCO's Service Statistics
Up-time: 98% of the time, DESCO is able to get your unit up and running within 24 hours of your service request.
First Time Fix Rate: 80% - 8 out of 10 times DESCO has the correct part in hand and resolves your unit’s issue during one service call.
We assess & institute a model that aligns the skill sets within your clinical engineering team with the healthcare technology throughout your facilities.
Anticipating concerns and taking care of the customer is the heart of hospitality